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Posts Tagged ‘Tiscali’

Tiscali? Who’s that?

November 30th, 2008 No comments

TiscaliMy parents have Tiscali as their ISP. Recently they’ve had trouble connecting to Tiscali’s email server and have been blaming their router, but it happened while I was there today, so I did some quick checks.

The actual error they were getting was that Outlook Express was reporting that the Tiscali mail server pop.tiscali.co.uk could not be resolved. I checked a couple of websites and found that the internet connection was not down at all, it was just that pop.tiscali.co.uk was not resolving.

I added another DNS server to the search list and bingo – pop.tiscali.co.uk resolved and email worked again, so basically the fault was that Tiscali’s own DNS servers couldn’t resolve the address for their own email server – not a very impressive situation.

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