tenthofjune

I was expecting a Royal Mail Special Delivery this morning after a supplier had yesterday emailed me the tracking number.

When I first checked this morning on Royal Mail’s website, it said that the package had reached the local delivery office and was out for delivery. Fair enough, however at 9:30, it claimed that the package had been delivered. Despite checking all possible locations (security, stores, reception) I could not find the package.

Not surprisingly, there was a very good reason: Royal Mail hadn’t yet delivered it. They finally turned up at 11:15, almost two hours after the website claimed it had been delivered.

What is the point of a tracking web page if someone is going to enter false information?