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Powerhouse Website tied to Internet Explorer

August 21st, 2004 Leave a comment Go to comments

Tried to access the Powerhouse website today, but got the following crap:

Welcome to Powerhouse Online
You may be experiencing difficulty in accessing our site because your Internet Browser needs to meet the following criteria:
? IE 5
If you wish to use our site you will need to update your browser accordingly.

So, I sent this email:

Please note that by excluding users who choose not to use Microsoft’s Internet Explorer, you are alienating an increasing number of customers, and also bucking the trend of webmasters who support more and more browsers.
Many people choose not to use IE, mainly because it is full of security holes and there are better browsers out there. Even CERT have advised people to switch from IE because of security issues.
If I visit your store, you wouldn’t require me to leave my car unlocked, but you are doing the same by requiring me to use IE to access your website.
The comment on your website suggests ‘updating’ to IE, but to use IE is a backward step.
Please update your website to use industry standards and not be reliant on the proprietary features of IE.

UPDATE: I received a reply:

Dear Sir or Madam;

We are currently looking at future site developments and enhancements. We value our customer’s feedback and will take you comments on board when making future changes. We apologise for any problems that you have experienced and hope to eliminate these in new developments.

Best regards

PRG Powerhouse-Online

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