Archive for October, 2004

Halifax Home Insurance/Empire Commercial

October 29th, 2004 No comments

Here’s a tale of good service for a change…

Last week, I dropped my Digital Camera while it was in its case, and damaged the screen.

On Tuesday this week, I rang Halifax Insurance to claim for accidental damage. They said Empire Commercial (part of Empire Direct as it turns out) would contact me shortly, which they did. Empire asked me to send the camera to them.

I sent the camera on Wednesday. Early on Thursday morning, Empire called to say that they had inspected the camera and it was beyond economical repair, and they would be replacing it with a new one.

I received the camera today.

Well done Halifax and Empire!

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Missing CD/Album covers for iTunes

October 3rd, 2004 No comments

If you’ve added your CD collection to iTunes, but wish you could have the album covers displayed like tracks downloaded from ITMS, take a look at this site. Find your cover and (if you’re using a Mac) simply drag the picture from the browser to the CD cover window on iTunes.

Categories: Misc Tags: ,

Labour Party don’t believe in Mail Preference Service

October 2nd, 2004 No comments

I have been registered with the Mail Preference Service for some time now, and yesterday I received a piece of junk mail propaganda from the Labour Party. They obviously don’t believe in the legal requirement to check the MPS opt-out list before sending unsolicited mail. I will be reporting this breach. We will see whether they get fined.


I received a reply from MPS, saying that they do not ‘get in the way’ of communication between people and the Government or Political parties. Fair enough on the Government side of things, but as far as I’m concerned a political party (whichever party) peddling it’s political opinion is no different to a company peddling unwanted goods.

Muller Customer Service

October 2nd, 2004 1 comment

I was unfortunate to get a Muller Yoghurt which, despite being within date, was very watery with curdled bits. A quick call to Muller and they sent me a letter apologising and 5 pounds of vouchers.

Well done to Muller.

Comment from Julie Heron (6/1/05):
Interesting thoughts on the Muller yougurt. I personally find them obstructive! I once bought one which had a toe nail in it. They would not accept responsibility!

Comment from Caroline Ryder (2/4/05):
what a funny website, but I also had the same problem with Muller yoghurts, esp the lemon cheesecake!

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