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Linksys Router RMA update

October 24th, 2005 Leave a comment Go to comments

Last week, after still receiving no further word from Linksys about the RMA procedure, I emailed to find out what was going on, but got no reply.

Last Friday, I got a note through the door saying that UPS had tried to make a delivery. I was confused by this, because they hadn’t even arranged to pick up my old defunct router. Did they really mean delivery, or did they mean to put pickup? If so, then I was still waiting for the address label to be emailed.

Two things then happened today:

  • I finally got an email from UPS containing a link to an electronic mailing label, which I needed to put on the old router.
  • UPS delivered a brand new shrink wrapped replacement router

Fortunately, this has given me a box to return the old router. Just got to get UPS to come out again to pick it up.

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